*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--brand: #f97316;--brand-dark: #ea580c;--bg: #f8fafc;--surface: #ffffff;--text: #0f172a;--text-muted: #64748b;--border: #e2e8f0;--success: #16a34a;--danger: #dc2626;--radius: 8px}html{font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif;font-size:15px;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}.loading{display:flex;align-items:center;justify-content:center;min-height:100vh;color:var(--text-muted)}.shell{display:flex;min-height:100vh}.sidebar{width:240px;background:var(--surface);border-right:1px solid var(--border);padding:24px 16px;display:flex;flex-direction:column}.sidebar .logo{font-size:20px;font-weight:700;color:var(--brand);margin-bottom:32px}.sidebar nav{display:flex;flex-direction:column;gap:4px}.sidebar a{display:block;padding:10px 12px;border-radius:var(--radius);text-decoration:none;color:var(--text);font-size:14px;font-weight:500;transition:background .15s}.sidebar a:hover{background:#f1f5f9}.sidebar a.active{background:#fff7ed;color:var(--brand)}.main{flex:1;padding:32px;max-width:960px}.main h1{font-size:24px;font-weight:700;margin-bottom:24px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:24px;margin-bottom:16px}.form-group{margin-bottom:20px}.form-group label{display:block;font-size:13px;font-weight:600;color:var(--text-muted);margin-bottom:6px;text-transform:uppercase;letter-spacing:.3px}.form-group input,.form-group textarea,.form-group select{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius);font-size:15px;transition:border-color .15s}.form-group input:focus,.form-group textarea:focus,.form-group select:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px #f973161a}.btn{display:inline-flex;align-items:center;justify-content:center;padding:10px 20px;border-radius:var(--radius);font-size:14px;font-weight:600;border:none;cursor:pointer;transition:background .15s}.btn-primary{background:var(--brand);color:#fff}.btn-primary:hover{background:var(--brand-dark)}.btn-secondary{background:var(--surface);color:var(--text);border:1px solid var(--border)}.btn-secondary:hover{background:#f1f5f9}.ticket-list{display:flex;flex-direction:column;gap:8px}.ticket-row{display:flex;align-items:center;gap:16px;padding:16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);text-decoration:none;color:inherit;transition:border-color .15s}.ticket-row:hover{border-color:var(--brand)}.ticket-row .ref{font-weight:600;min-width:140px}.ticket-row .desc{flex:1;color:var(--text-muted);font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-row .status{display:inline-block;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600;text-transform:uppercase}.status.open{background:#dbeafe;color:#1d4ed8}.status.in_transit{background:#fef3c7;color:#92400e}.status.accepted{background:#dcfce7;color:#166534}.status.rejected{background:#fee2e2;color:#991b1b}.status.draft{background:#f1f5f9;color:#475569}.ewc-results{border:1px solid var(--border);border-radius:var(--radius);max-height:200px;overflow-y:auto;margin-top:4px}.ewc-results .item{padding:10px 12px;cursor:pointer;font-size:14px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between}.ewc-results .item:last-child{border-bottom:none}.ewc-results .item:hover{background:#fff7ed}.ewc-results .item .code{font-weight:600;margin-right:12px}.ewc-results .item.hazardous{background:#fef2f2}.ewc-tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.ewc-tag{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;background:#fff7ed;border:1px solid var(--brand);border-radius:999px;font-size:13px;font-weight:500}.ewc-tag button{background:none;border:none;cursor:pointer;color:var(--brand);font-size:14px;padding:0}